FAQ
Visa
When applying for a visa, travel history improves approval chances.
Causes: weak finances, fraudulent documents, criminal record, poor interview.
Some embassies require 6 months before reapplication.
Passport, photos, application, itinerary, financial and employment documents.
No company can guarantee 100%, but proper documentation improves success.
Some countries allow express services at higher costs.
Most countries do not allow it, you must reapply for another visa type.
Depends on type and country, usually 1 month to 10 years.
Allows multiple entries during the validity period.
Report immediately to the issuing authority and apply for reissue.
Flight Tickets
Book 2–3 months before international, 1–2 months for domestic.
No name changes, only small corrections allowed.
Round-trips are usually cheaper.
Pacific Gateway assists with rebooking or refund.
Usually only hand luggage is included.
Yes, free or paid depending on airline.
Just need booking code or passport, we can resend.
Depends on airline policy and ticket type.
Yes, depending on fare rules, may incur fees.
Yes, multi-leg tickets are available, Pacific Gateway can book them.
Travel Insurance
Some countries require it, e.g., Schengen.
Medical, accidents, trip cancellation, baggage loss, 24/7 support.
Usually excluded, need extended coverage.
No, must be purchased before departure
Tickets, medical bills, airline reports.
Mostly non-refundable, except flexible plans.
Yes, within claim period.
Travel covers trip risks, health only medical.
Yes, reimburses essential expenses.
From the policy start date.